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  1. Cycleplan
  2. About Our Policies

About Our Policies

  • Why have two monthly payments been taken?
  • Who are PCL/Premium Credit?
  • How to contact Premium Credit/PCL
  • Why have I been charged a £25 fee?
  • How do I make a claim?
  • Can I change my policy mid-term?
  • Do I need competitive use to take part in a sportive?
  • Do you cover professional cyclists?
  • I own my bike through the cycle to work scheme, would this affect a claim?
  • I own my bike through the cycle to work scheme, can I still get cover?
  • Are there age limits on Cycleplan policies?
  • Do I need ‘competition use’ to enter a charity event?
  • Do you cover couriers & food delivery?
  • What is the excess on the policy?
  • What does Personal Accident cover?
  • Can I pay Monthly?
  • Do I need to tell you that I’m taking my bike abroad?
  • What is the excess on a legal expenses claim?
  • What am I covered for with legal cover?
  • How to contact us

Frequently Asked Questions

Go to FAQ page >

Important Documents

If you already have insurance with Ripe, you’ll find your important documents for your policy in your Members area.

Ripe Office

Ripe Insurance Services Limited
One Stockport Exchange,
Railway Road,
Stockport,
SK1 3SW.

Got a question? Call our UK call centre 08000 92 92 68

Cycleplan is a Insurance Services product

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©Copyright Ripe Thinking Limited 2025.

Cycleplan® is a registered trademark and a trading name of Ripe Insurance Services Limited which is Authorised and Regulated by the Financial Conduct Authority No.313411. Registered office: One Stockport Exchange, Railway Road, Stockport, SK1 3SW. Registered in England No. 04507332. *Annual Charge was £77.81. If paid monthly, a 20% deposit of £15.56 was applied followed by 9 repayments of £7.85 with 13.5% APR using a Third Party Repayment Facility